The UPS Store
The UPS Store Locally owned and operated 11250 OLD ST AUGUSTINE RD STE 15
JACKSONVILLE, FL 32257
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store hours
HOURS OF OPERATION
Monday - Friday
8:30 am - 7:00 pm
Saturday
9:00 am - 2:30 pm
Sunday
Closed
UPS AIR PICKUP TIMES
Monday - Friday
6:00 pm
Saturday
1:00 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:00 pm
  HOURS OF OPERATION
Monday - Friday
8:30 am - 7:00 pm
Saturday
9:00 am - 2:30 pm
Sunday
Closed
UPS AIR PICKUP TIMES
Monday - Friday
6:00 pm
Saturday
1:00 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:00 pm
 
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Business Mailboxes

Let Us Help Manage Your Mail and Package Receiving

With mailboxes services from The UPS Store®, you can give your small business a real street address. We accept shipments from any carrier so that you don't have to worry about missing one. We'll even e-mail you when your package arrives.

You're busy running your business. Let us take care of your mail, packages and deliveries. When you use mailbox services from The UPS Store, you get convenience, security, professionalism and other services to help you run your business more efficiently.

Here's what you get:

  • A street address, not a P.O. Box number A street address can provide a professional image for your business.
  • 24-hour access* Pick up your mail when it’s convenient for you. Your mail and packages stay-safe and confidential.
  • Package acceptance from all shipping carriers We accept packages from all carriers, so you’ll never miss a delivery.
  • Package and mail receipt notification We can text or email you when your mail and packages arrive.
  • Mail holding and forwarding** We’ll hold your packages in a secure location for pick up at your convenience or forward them to you, wherever you are.
  • Call-in MailCheck Save time. Save a trip. Call us to find out if you have mail.
  • 3 month, 6 month, 12 month and 24 month rental agreement options. 

Mailbox Service

 

*Available at participating locations

** Additional fees may apply 

 

For questions regarding our Full Service Mailboxes, fill out the contact us form below and we will get back to you promptly.

 

Mailboxes Frequently Asked Questions

What is the difference between a mailbox at The UPS Store and a PO Box at the post office?

With a mailbox at The UPS Store, you get a real street address, not a P.O. Box number. If you’re a business owner, having a real street address as your mailbox can provide you with a professional image for your business. The UPS Store also offers many additional services that the post office does not, services like package acceptance from all carriers, package notification and Call-in MailCheck®, all aimed to save you valuable time.

What does my mailing address look like?

Your mailing address will be the address of The UPS Store location, with either PMB (private mailbox) or the pound symbol (#) designating your individual box. Instead of “The UPS Store,” your name appears first.

Example:
Joe Smith
PMB XXX or # XXX
12345 Somewhere Street
Some City, Some State Some ZIP 

What mailbox sizes do you offer?

The UPS Store offers various mailboxes sizes. Contact The UPS Store at Old Saint Augustine & I-295 today to find out what’s available..

How do I open a mailbox?

Contact The UPS Store at Old Saint Augustine & I-295 to discuss the steps to opening a mailbox. You will need to provide two valid forms of identification, one of which must include a photograph.

What is a mailbox service agreement?

The mailbox service agreement is an agreement between The UPS Store location and the primary box holder for the duration you receive mail at that location. Contact The UPS Store at Old Saint Augustine & I-295 for more information on getting started.

How much does a mailbox agreement cost?

Because all our locations are individually owned and operated, prices may vary. Contact The UPS Store at Old Saint Augustine & I-295 today to find out our pricing.

What is the minimum length of an agreement?

Because all our locations are individually owned and operated, the minimum length of agreements may vary. The UPS Store at Old Saint Augustine & I-295 for details.

How much mail can I receive at my mailbox?

Your local The UPS Store associate can help you determine the size of mailbox best suited for your needs. Call us at The UPS Store at Old Saint Augustine & I-295 for details.

What happens if I receive more mail than can fit in my mailbox?

If you expect a continued increase in the volume of mail you receive, you may wish to upgrade to a larger mailbox better suited for your needs. 

Can I receive packages in my mailbox? From other carriers?

You can receive packages from any carrier with your mailbox agreement.

Can I transfer my agreement to another The UPS Store if I relocate?

Because each location is individually owned and operated, transfer policies may vary.

I'm moving to a different area, can I open a mailbox before arriving at my new location?

Yes. Contact The UPS Store in the area in which you will be relocating for details and requirements. If you are currently a mailbox customer at another The UPS Store location, make arrangements to have your mail forwarded to your new location.

Can you forward my mail if I am away?

Yes. The UPS Store offers mail-forwarding services for mailbox holders. The representatives at The UPS Store at Old Saint Augustine & I-295 can forward your mail to you, anywhere you are. Additional charges may apply.

Can you hold my mail if I am away?

Yes. The UPS Store at Old Saint Augustine & I-295 offers mail-holding services for mailbox holders. The UPS Store at Old Saint Augustine & I-295 can hold your mail for you until you return from a long business trip or a relaxing vacation. Additional charges may apply.

Can call to check if I have mail?

Yes. The UPS Store at Old Saint Augustine & I-295 offers Call-in MailCheck® for mailbox holders. Save time. Save a trip. Call us to find out if you have mail.

When can I pick up my mail?

If you are a mailbox holder, you can pick up your mail whenever it’s convenient for you. Our locations keep your mail secure, and most locations offer 24-hour access.

Can other people receive mail at my mailbox?

You can add the names of individuals authorized to receive mail at your mailbox. Each recipient will need to provide two valid forms of identification in order to complete the mandatory PS Form 1583.

Can other people pick up my mail at my mailbox?

Yes. You can permit people to pick up your mail by lending them the key to your mailbox. Possession of the mailbox key shall be considered valid evidence that the possessor of the key is duly authorized to remove any contents from the mailbox.

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Copyright © 1994-2018. The UPS Store, Inc. is a UPS® company. The UPS Store® (TUPSS™) locations are independently owned and operated by franchisees of The UPS Store, Inc. in the USA and by its master licensee and its franchisees in Canada.

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